ACADEMIC QUALIFICATIONS
·
Variety of British high school
qualifications
-
Mathematics, Physics, Technical
Drawing, Woodwork and
Metalwork
PROFESSIONAL
QUALIFICATIONS
·
Microsoft Certified Systems
Engineer + Internet
(MCSE+I)
·
Microsoft Certified Trainer
(MCT)
·
Certified Novell Engineer
(CNE)
·
Certified Novell Instructor
(CNI)
·
IBM Professional Server Expert
(PSE)
·
Accredited Compaq Engineer
(ACE)
·
Micro Processor Digital Techniques
(Repair)
·
Marconi Self Tuning Transmitter
(Repair)
·
Fiber Optics (installation and
maintenance)
·
Printed Circuit Board (repair and
modification)
EMPLOYMENT
HISTORY (reverse-chronological order)
MSEtechnology
Company – January 2001 to present day
MSEtechnology is an international
leader in the design and implementation of technology and training
solutions for medium to large sized businesses. The company provides
high-end training services to consulting and support staff using
both in-person and virtual instructor led delivery
mediums.
After moving to America, I spent my first 18 months
working in Seattle teaching high-end network
communications and e-mail collaboration courses using customized
curriculum. These
courses were based around Microsoft solutions. I was responsible for
helping develop and technically edit these courses. Due to demand, the
company expanded its team of instructors and I was given the
responsibility of interviewing and technically screening a large
number of these contractors.
Once selected, I was tasked with training them to the
standard required to deliver MSEtechnology material. I was then required to
organize and assist supporting these contractors during their
contract term. Upon
completion of the Seattle based
contract, I relocated to Florida and was involved in
developing a virtual training solution that allowed companies to
train their personnel world wide across the
internet.
I am also responsible for beta testing the
latest network operating systems from Microsoft and developing
courses and courseware based on those findings. Due primarily to the fact
that this curriculum was 18 months ahead of any vendor official
materials and was so highly detailed, we were contracted to deliver
these courses to several consulting companies. This led to
MSEtechnology’s selection by Microsoft to deliver internal training
to their support and consulting personnel, a contract in which I
take great pride and am actively involved in to this day.
Negus
Consulting - September 1998 to December 2000
A consulting company I founded,
built on contacts I had established over the last few years,
specializing in high end training on network communications products
and e-mail collaboration.
I contracted my services to various training companies and
continued to teach Microsoft and Novell Official Curriculum. I was also involved with
several financial institutions in the city of London carrying
out consultation work on networking and email solutions. I also provided in-house
training to the support personnel on their existing and proposed
solutions. The company
became so successful that I began working very closely with
MSEtechnology in America to increase
staffing. MSEtechnology
later purchased Negus
consulting.
CHS
Training - June 1996 to September
1998
One of the United
Kingdoms largest Novell and
Microsoft distributors providing training and consultancy services
on a variety of Operating Systems including NetWare, UnixWare and
Windows NT.
Initially employed to deliver
technical training, using Microsoft and Novell official curriculum,
to industry technicians. I successfully met the criteria set by
Novell and Microsoft to qualify as a technical trainer and achieved
a promotion to the role of Technical Training Manager. In this role,
my responsibilities included the general day to day management of
the lecturers, interviewing and evaluation of new lecturers and the
career planning and definition of quarterly objectives. These
objectives were set in line with the growing business needs of the
department in order for all revenue and profit targets to be met. I
also planned and scheduled course deliveries and designed and
implemented an automated course deployment
mechanism.
The courses taught included the day
to day administration of Network Operating Systems, advanced
Operating System practices, network design methodology, protocol
specifics, packet analysis and troubleshooting, e-mail messaging
solutions, design, coexistence, migration and implementation. These
courses are based on a variety of Operating Systems including Novell
NetWare 4, MS-DOS versions 3.x through 6.22, Windows 95 and Windows
NT versions 3.1, 3.50, 3.51 and 4.0. I was also one of only two
people outside of IBM qualified to teach IBM Netfinity Server
courses, incorporating the latest IBM Servers.
The
Fractal Partnership Ltd - August 1992 to June 1996
A consulting company specializing
in networking solutions to a large European corporate customer
base.
A Senior Network Consultant,
responsible for providing on-site technical support and consultation
to clients throughout Europe. This
included identifying and advising clients on corporate IT
strategies, providing technical advice on WAN installations and
configuration, pre and post-sales technical support and attending
sales meetings in order to ascertain requirements. The technology
scope was vast and included system back-up, storage, software,
hardware, cabling design, security and integrity, installation and
configuration of various operating systems including MS-DOS, Windows
for Workgroups, Macintosh System 7, Windows NT 3.x, Novell NetWare
2.x, 3.x, and 4.x., structured cabling systems and bridging and
routing. I also conducted research on product suitability for
clients’ system requirements and planned and conducted staff
training programs on computer systems, peripherals and
software.
Datalect
Network Services - January 1989 to May 1991
A leading United
Kingdom supplier of Information
Technology support services specializing in computer maintenance and
networking solutions.
Initially employed as a Technical
Support Engineer, supporting clients and the Field Service
Engineers. I was
quickly promoted to the position of Repairs Manager responsible for
the operation of the Stock Repair Department before transferring to
the Networking Support Department. This also involved the evaluation
and organization of existing resources including personnel, planning
expansion of assets to meet projected expansion requirements.
Additional responsibilities included all workshop and on-site
repairs of file servers and general networking components,
installation, configuration and fault
finding.
2020
Computers Limited - October 1987 to January 1989 / May 1991 to August
1992
A computer consulting company,
specializing in the supply and maintenance of both hardware and
software solutions.
Part of a team involved in the
initial setup and establishment of a third party maintenance company
working as part of the management team in the repair of IBM and
compatible personal computers and peripherals. My main role was pre and
post sales technical support, the implementation of maintenance
contracts and coordinating exports to Eastern and Western Europe. I later returned to 2020 on
a contract basis performing similar duties as above and providing
consultation and support to their large European customer
base.
Royal
Air Force - January 1981 to October 1987
After completing over two years of
intensive training in electronic transmitters, receivers and
microprocessor digital techniques, I was responsible for the
undertaking of routine servicing, installation, calibration, repair,
replacement and adjustment of defense communications equipment and
systems. I have a
detailed knowledge of relay equipment, communications transmitters
and receivers, telemetry and command communications security
equipment, telegraphy terminal apparatus, cryptographic equipment,
radiation monitoring instruments, satellite communications equipment
and digital and analogue
computers.
My tasks included the carrying out
of detailed electronic modifications and repairs to microprocessor
controlled communications equipment. These included reading and
interpreting electronic/electrical circuit and mechanical diagrams.
The use of and observance of safety precautions in calibration and
maintenance workshops.
After being promoted to the rank of
Corporal I became responsible for defect investigation of special
fault finding equipment and the modification and repair of the more
intricate parts affecting performance. I was also responsible for
the instruction and supervision of trade apprentices and junior
staff.
RELATED SKILLS
In my 22 years of industry
experience, I have attended numerous technical and non-technical
classes and have acquired skills in budgeting, time management,
personnel management, quality control, situation resolution,
interviewing techniques and threat assessment (physical and
logical). I have also
acquired skills in the component repair of electronic communications
equipment, specifically microprocessor controlled equipment, fiber
optic cabling and printed circuit board
repair.
GENERAL OPERATING SYSTEM
EXPERIENCE
·
Microsoft Windows (all versions
with specific emphasis on server
variations)
·
Novell NetWare (versions 2.0a
through 5.x)
·
Macintosh (version
7.x)
·
DOS (versions 2.11 through 6.22 and
various vendors)
GENERAL NETWORKING
EXPERIENCE
The following is a summary of the
more commonplace protocols/networking technologies with which I have
extensive experience.
Transport and encapsulation
protocols
TCP/IP, IPX/SPX, NetBEUI, PPP, GRE,
L2TP, PPTP
Routing
protocols
RIP, RIP II,
OSPF
Session management
protocols
SMB,
NCP
PERSONAL TECHNOLOGY
GOALS
I am continually learning and take great pride
in passing on that knowledge to others. I am fortunate to be at the
cutting edge of my profession, consulting with the Microsoft
developers on faults found and improvements that can be made to
their pending products well before they are released to the public.
I travel world wide, relaying that knowledge to Microsoft support
and consulting personnel. I continually strive to improve my
existing technical skill set, to ensure that both MSEtechnology and
I maintain and enhance our reputations and remain well ahead of the
competition.